Last updated: June 2025

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform. We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. What Information We Collect

We may collect personal information such as your name, email address, date of birth, residential address, payment details, and device information. This data is necessary to verify your identity, provide gambling services, and comply with legal obligations.

3. How We Use Your Information

We use your personal data to manage your account, deliver gaming services, process transactions, ensure responsible gambling, and improve your user experience. We may also use your information for fraud prevention and to comply with regulatory requirements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, monitor performance, and personalize your experience. You may manage or disable cookies through your browser settings, but some features may not function properly without them.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may disclose your information to trusted third-party service providers, regulators, or law enforcement agencies where required by law or for the prevention of fraud or harm. All data sharing is subject to appropriate safeguards.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to secure your data, no method of transmission over the Internet is 100% secure.

7. Access and Correction

You may request access to or correction of your personal information at any time by contacting our support team. We will respond to your request in accordance with the Privacy Act 1988.

8. Responsible Gambling and Self-Exclusion

We may collect information about your gambling behavior to provide responsible gambling tools and support. You may choose to self-exclude or set limits by contacting our support team or using BetStop at www.betstop.gov.au.

9. International Data Transfers

Your personal information may be processed or stored outside Australia. When this occurs, we ensure that your data remains protected through appropriate contractual safeguards and compliance with international data protection standards.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The most current version will always be available on this page, with the effective date clearly marked.

11. Contact Us

If you have questions or concerns about our Privacy Policy or data practices, please contact us at [email protected].